2degrees Phone Numbers and Emails

Customer Service:

  • +6 422 200 2000
    From overseas
  • +6 480 002 2022
    From within NZ

Sales:

  • +6 480 002 2055
    Telesales

2degrees Emails:

Complaints/ Feedback
Mobile
tellus@2degreesbroadband.co.nz
Broadband
Send Message
Is this your business?
PissedConsumer Club

Contact Information

2degrees Website:

2degrees Help Center:

Corporate Office Address:

Two Degrees Mobile Limited
PO Box 8355 Symonds Street
Auckland, Auckland 1150
New Zealand

Other Info (opening hours):

Two Degrees Mobile Limited (The Feedback Team):

PO Box 8355,

Symonds St,

Auckland

More contact details

2degrees Rating Based on 7 Reviews

Rating details

2.3
more details
Discounts and Special Offers
Reliability
Advertised vs Delivered
Price Affordability

Rating stats

Rating trend

Summary of 2degrees Customer Service Calls

71 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call 2degrees?

Payments and Charges Question:

  • “I need last year bill from march to october”
  • “I made a payment and I'm still restricted”
  • “Change of payment”

Product/ Service Question:

  • “Im trying to put credit on and its not working”
  • “Text not working properly”
  • “I topup my data but not working”

Request for Information Question:

  • “Need assistance”
  • “I want to no how many left for my balance”
  • “Inquiry”

Account Question:

  • “Regarding to my account invoice,”
  • “Account got blocked”

Cards Question:

  • “Lost of sim card”
  • “My card been canceled due to QR scam going around and cant pay my bill till next week”

Return/ Replace Question:

  • “Change my phone to prepay”

Shipping and Delivery Question:

  • “I didn't get back my plan I already pay for that”

Other Question:

  • “Line fault”
  • “My top up”
  • “I want to close the electricity and broadband”

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