Contact 2degrees Customer Service
2degrees Phone Numbers and Emails
Customer Service:
-
+6 422 200 2000From overseas
-
+6 480 002 2022From within NZ
Sales:
-
+6 480 002 2055Telesales
2degrees Emails:
Complaints/ Feedback
Mobile
tellus@2degreesbroadband.co.nz
Broadband
Contact Information
2degrees Website:
2degrees Help Center:
Corporate Office Address:
Two Degrees Mobile Limited
PO Box 8355 Symonds Street
Auckland,
Auckland
1150
New Zealand
Other Info (opening hours):
Two Degrees Mobile Limited (The Feedback Team):
PO Box 8355,
Symonds St,
Auckland
Summary of 2degrees Customer Service Calls
71
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call 2degrees?
Payments and Charges Question:
- “I need last year bill from march to october”
- “I made a payment and I'm still restricted”
- “Change of payment”
Product/ Service Question:
- “Im trying to put credit on and its not working”
- “Text not working properly”
- “I topup my data but not working”
Request for Information Question:
- “Need assistance”
- “I want to no how many left for my balance”
- “Inquiry”
Account Question:
- “Regarding to my account invoice,”
- “Account got blocked”
Cards Question:
- “Lost of sim card”
- “My card been canceled due to QR scam going around and cant pay my bill till next week”
Return/ Replace Question:
- “Change my phone to prepay”
Shipping and Delivery Question:
- “I didn't get back my plan I already pay for that”
Other Question:
- “Line fault”
- “My top up”
- “I want to close the electricity and broadband”
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2degrees